top of page

Customer Service

Refund Policy

​​

We want you to feel great in your SABAI gear.

 

If it’s not the right fit or just not what you expected, you have 14 days from receiving your order to send it back. Please make sure items are unused, unwashed, and in their original condition with tags still attached.

​

Return shipping costs are the customer’s responsibility. Once we receive your gear, we’ll refund you within 14 days.

 

​

Shipping Policy​

​​

Orders are processed and shipped within 3-5 business days. Once an order has been placed, it cannot be modified or canceled. Currently we are shipping to European Union, for international shipping inquiries please reach out to sabaifightwear@outlook.com.

​

If your tracking information indicates that the order has been delivered but you have not yet received it, we recommend waiting 48 hours. If you have still not received your order, please contact sabaifightwear@outlook.com.

 

Please select a secure shipping location for your order. Sabai Fightwear cannot accept responsibility for any items that are lost, misplaced, or stolen after the shipping carrier has confirmed delivery,​

​

Privacy Policy

 

At SABAI, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share the information you provide when visiting our website or purchasing our products.

​

1. Information We Collect
We may collect the following types of personal information:

  • Name, email address, phone number, and shipping/billing details provided when placing an order.

  • Information provided through contact forms or newsletter subscriptions.

  • Usage data automatically collected, such as IP addresses, pages visited, and interactions with our website.

​

​

​

​

2. How We Collect Information
We collect personal information directly from you when:

  • You place an order in our online store.

  • You contact us via email or contact forms.

  • You subscribe to newsletters or other communications.

We may also collect information automatically through cookies and similar tracking technologies.

​

3. Why We Collect Personal Information
We collect and use your personal information to:

  • Process and fulfill orders, including shipping and payment.

  • Communicate with you regarding your orders, inquiries, and account.

  • Send promotional messages if you have opted in.

  • Improve our website, products, and services.

  • Comply with legal obligations.

4. How We Store, Use, Share, and Disclose Information
Your data is stored securely and only as long as necessary to fulfill the purposes described above or to comply with legal obligations.

We do not sell your personal information. We may share data with trusted third-party service providers, such as payment processors, delivery companies, or marketing services, under strict confidentiality agreements. We may also share information when required by law.

​

5. Communication and Marketing
We may contact you via email for order updates, promotions, or newsletters only if you consented. You can unsubscribe from marketing emails at any time by following the instructions included in the messages.

​

​

6. Cookies and Tracking Tools
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and provide personalized content. Third-party services, such as Google Analytics, may also place cookies or use tracking technologies according to their own privacy policies. You can manage or disable cookies in your browser settings.

​​

7. Consent and Your Rights
You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for data collection at any time.

  • Request the limitation of processing or object to processing.

  • Request the transfer of your personal data to another service.

To exercise these rights or ask questions about your personal information, contact us at: sabaifightwear@outlook.com.

 

8. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

​

Last updated: December 2025

bottom of page